The Call Center Photo Album.

Over the past few months I have been assisting the exhibition organisers for the new Royal Caribbean International\Celebrity Cruises Customer Call Center in Springfield, Oregon in the USA. I was very pleased when a contact of mine said he lived nearby and would go down and have a look at it and take some photos for me.


The Celebrity\RCCL exhibit is situated in the same building as the call center. The Exhibit goes right through their history, from the beginning of Chandris Lines to the amalgamation of these two companies. It's not open to members of the public but mainly for the staff and visiting clients, and forms an enduring archive of their joint history.


The building was opened in early 2006, RCCL went out of their way to conduct public tours of the building to promote good will as a new neighbour in town, not to mention their pride of the new facility. I would NOT recommend just dropping in unannounced, however they do seem to be willing to accommodate visitors to see the displays if a person calls in advance. If you do visit the complex it would be nice if afterwards you wrote a thank you note to the person responsible for accommodating your request. That sort of courtesy always creates a positive feeling, and is just a nice thing to do.


The approximate location of the building is just northeast of the intersection of Interstate highway I-5 and Beltline Highway. The town of Springfield is just east of the town of Eugene. Eugene is home to the University of Oregon, and the Oregon Ducks football team. Eugene/Springfield is located approximately 300 miles (482km) south of Seattle.


Thanks to Kevin McClintic, who was looking for information on the West Point after he found out his Dad had traveled on her during WWII, when she was used as a troop ship. His Dad told him about eating in shifts and also remarked on how new the ship was at the time. He would have been in his early 20's then.

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You can view the photos taken at the call center on this link: The Call Center Photo Album



Below is a link through to a small map of the general location:

Link to a map of Eugene and Springfield, Oregon.

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Here is a quick rundown of the contents of all the photos:
  1. 1 to 4: Exterior pictures of the call center with the Coburg Hills in the distance.
  2. 5 to 7: The Lobby.
  3. 8: A picture of the building and landscaping of the site.
  4. 9 to 13: A 6 page notebook on the history of The America\West Point.
  5. 14 to 19: More photos taken from the notebook - please note photo number 18 has in the top left hand corner - the late John L. Sullivan with Captain Challoris. Below it is a photo of my brother Ray and his wife Wendy doing a Greek dance.
  6. 20 to 30: Chandris memorabilia, including ashtray, cups, salt & pepper shakers, menus, caps and the "crossing the line" certificate.
  7. 31 to 32: Pictures of the glass displays.
  8. 33 to 34: models of RCCL cruise ships.
  9. 35 to 38: Eastern Steamship memorabilia.
  10. 39 to 40: RCCL - Celebrity display cabinets, including brochures etc...

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The address for the new facility is:

Royal Caribbean International

1000 Royal Caribbean Way

Springfield, OR 97477

Main phone number: 541 285 9285

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Many thanks to Kevin McClintic for his contribution to the site






This page was designed by: Ken Ironside.





Due to a huge volume of questions I am asked, for which often I do not have the information, I have decided to ask that only ex-crew actually write to me please.

I am delighted with everyones contributions, and will occasionally update the Australis web site, using photos/stories etc sent to me. However I cannot answer any more questions.

Thankyou for your sustained interest in the SS Australis Homepage.

Please e-mail me on this link: Contact.







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